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MONTRÉAL · LONGUEUIL · OTTAWA · GATINEAU

Offer a ride: Ridely driver setup

Prepare your Ridely ride listing, choose public meeting points and complete identity, driving-eligibility and insurance reviews before publishing.

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Prepare your listing, then complete your checks

Create an account, prepare a private draft and choose your cities, public meeting points, quarter-hour times, seats, luggage and fare. The pilot supports Montréal, Longueuil, Ottawa and Gatineau.

Provide the vehicle model, colour and plate. Confirm your email, then complete identity, driving-eligibility and insurance review for that vehicle. Québec and Ontario licences are reviewed for the pilot. A draft is not a bookable listing.

Accounts and listings are free during early access. Registration does not guarantee passengers or earnings. See the founding-driver bonus terms on the homepage.

Fares and credits: two separate amounts

The recommended base fare is $25 CAD per seat, with a $30 CAD maximum and whole-dollar pricing. Drivers choose their fare within the pilot limits. Optional custom-stop fees are separate and require approval.

Each account receives two free booking credits. After those, one credit costs $3.99 CAD and covers one reservation, even for multiple seats. Check purchase availability in your account. During the pilot, the ride fare and approved custom-stop fees are paid directly to the driver in cash.

Custom stops, with approval

Book the driver’s standard meeting points first. If the listing allows it, then request a custom pickup or drop-off within 3 km of the respective standard point. All approved stops must fit a combined 15-minute detour allowance for the other passengers, including stopping. The driver approves each request and fees are disclosed before acceptance.

Cancellation and pickup

Riders can cancel online at least six hours before the listed departure. Later, contact support@ridely.ca. Drivers may directly cancel a listing only when no passenger has an active reservation. A support request does not automatically cancel a booking.

The driver must wait ten minutes from the later of the agreed pickup time or actual driver arrival. An eligible cancellation restores the booking credit; this is not a card refund.

Plan your next shared ride

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